Introduction

GrabLand operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services").

GrabLand is powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy explains how we collect, use and disclose your personal information when you visit, use, make a purchase or otherwise communicate with us through our Services.

By using or accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

"Personal information" means information that identifies or can reasonably be linked to you or another individual.

Depending on how you interact with our Services and where you live, we may collect or process the following information:

• Contact information: name, address, billing address, shipping address, phone number and email.
• Payment information: payment card, financial account and transaction details.
• Account information: username, password, preferences and settings.
• Transaction information: products viewed, cart items, purchases, returns, exchanges and cancellations.
• Communications: information you provide when contacting customer support.
• Device information: device, browser, network connection, IP address and related identifiers.
• Usage information: information about how you interact with and navigate our Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you use our Services or contact us.
• Automatically through our website, cookies and similar technologies.
• From service providers that process information on our behalf.
• From business partners or other third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

• Provide and improve our Services: process payments, fulfill orders, arrange shipping, manage returns and exchanges, maintain accounts and personalize your shopping experience.
• Marketing and advertising: send promotional communications and provide relevant advertising where permitted by applicable law.
• Security and fraud prevention: authenticate accounts, secure transactions, detect fraudulent activity and protect our Services.
• Customer communication: provide customer support and respond to inquiries.
• Legal purposes: comply with applicable laws, legal processes and governmental requests and enforce our policies.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to applicable law.

• Shopify, vendors and service providers that assist with payment processing, technology, analytics, customer support, fulfillment and shipping.
• Business and marketing partners that assist us with advertising and promotional activities.
• Third parties when you request or authorize us to share certain information.
• Affiliates and companies within our corporate group, where applicable.
• Authorities or other parties when required by law or necessary to protect our rights, users or Services.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve our Services and support advertising and marketing activities.

Your browser or device may provide options for managing certain cookie preferences.

Relationship With Shopify

Our Services are hosted by Shopify. Shopify collects and processes certain personal information about your access to and use of our Services in order to provide and improve the Shopify platform.

Information submitted through our Services may be transmitted to and shared with Shopify and third-party service providers, including providers located in countries other than where you reside.

For more information about Shopify's handling of personal information and available privacy rights, please review Shopify's privacy information.

Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties.

We are not responsible for the privacy, security, content or practices of third-party websites. We recommend reviewing their privacy policies and terms before providing information.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action where required by law.

Security and Retention

We take reasonable measures to help protect personal information. However, no security system is completely secure or impenetrable.

We retain personal information for as long as reasonably necessary to provide our Services, maintain accounts, comply with legal obligations, resolve disputes and enforce applicable agreements and policies.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights:

• Right to Access / Know: request access to personal information we hold about you.
• Right to Delete: request deletion of certain personal information.
• Right to Correct: request correction of inaccurate information.
• Right to Portability: request a copy of certain personal information.
• Right to Opt Out: depending on your location, you may have rights regarding targeted advertising or certain sharing of information.
• Communication Preferences: promotional emails may be unsubscribed from using the unsubscribe option provided in those emails.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Global Privacy Control

Where required by applicable law, we may recognize Global Privacy Control signals as a request to opt out of certain uses of personal information for the browser or device from which the signal is received.

For more information about Global Privacy Control, please visit the official Global Privacy Control website.

Managing Communication Preferences

You may opt out of promotional emails at any time by using the unsubscribe option included in our marketing emails.

Even if you opt out of promotional communications, we may continue to send non-promotional messages related to your orders, account or transactions.

Complaints

If you have concerns about how we handle your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored or processed outside the country in which you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or operational needs.

When changes are made, we will update the "Last updated" date shown at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us.